The HR generalist will successfully manage the day-to-day functions of the HR team, including hiring, onboarding, benefits and leave, performance management, compensation and pay, training, general HR support, and enforcing company policies and practices. The generalist will advise employees on benefits, leave, and employee relations issues. The generalist must also have a thorough understanding of legal compliance for human resources federal, state, and local requirements and will be primarily responsible for ensuring that required compliance reports are prepared accurately and submitted. This position reports to the Vice President, HR.
Our HR team is small, but impactful, working in a fast-paced environment, serving multiple locations within the US. The generalist must be both efficient and proficient in time management, detail-orientation, accuracy, use good judgement/discretion in decision making, taking initiative, being proactive, taking ownership of responsibilities, and the ability to work independently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Respond to inquiries, research and/or direct questions to the appropriate contact and provide exceptional customer service to employees and managers, as the primary HR contact.
- Provide guidance on policies and procedures to employees and managers.
- Coordinate employee benefits ensuring that enrollments, status changes, payroll deductions, and bill reconciliations are processed accurately.
- Recruit and facilitate successful hires by advertising, sourcing, screening, etc., as well as ensure that both job candidates and hiring teams are engaged in the process. Manage and continuously improve the recruiting processes, develop hiring resources for managers and hiring teams and collaborate with the HR team to develop effective recruitment strategies.
- Administer new hire onboarding and orientation.
- Conduct exit interviews for employee departures.
- Update and maintain employee job descriptions.
- Manage the performance management processes for all staff.
- Prepare offer letters, employee status change letters, and other HR communications, as needed.
- Develop and maintain talent management processes.
- Maintain personnel-related data and records to ensure employment required compliance is met. Assist in the compilation of data for HR reporting needs.
- Submit mandatory compliance reporting requests (ex., FSA non-discrimination testing and EEO-1, as required.
- Ensure compliance with labor and employment regulations (federal and state), such as ADA, ADEA, including benefits (Workers Compensation, Unemployment, FMLA, COBRA, HIPAA, etc.).
- Ensure confidentiality of files, records, and data, and use discretion in controlling access to and release of information.
- Assist in the planning of staff events (holiday party, staff training/meetings, etc.).
- Assist with other duties and special projects, as assigned.
REQUIREMENTS, EDUCATION, AND EXPERIENCE
- 3-5 years’ experience as an HR generalist, with similar responsibilities.
- A minimum of 3 years of practical experience in benefits and leave plan administration of retirement, healthcare (medical, dental, vision), flexible spending, COBRA, FMLA, HIPAA, etc.
- Proficiency with MS Office, HRIS systems, and is comfortable learning new technical systems, as needed. Recent ADP WorkforceNow experience is strongly preferred.
- Demonstrated knowledge of the human resources field.
- Understanding of employment regulations (federal, state, and local)
- A high level of detail orientation and accuracy (checking your work for accuracy is especially important).
- Ability to prioritize work assignments and track multiple projects simultaneously and follow through to completion with each.
- Ability to work independently with minimal supervision on assigned duties; a sense of ownership and urgency in completing assigned job duties is essential.
- Excellent time management and problem-solving skills.
- Excellent written/verbal/interpersonal communication skills.
- Uses sound judgment and maintains strict confidentiality.
- Bachelor’s degree in human resources, business administration or relevant field.
- Additional HR training or experience is a plus. PHR preferred. Knowledge or experience with payroll process is a plus.
SPECIAL OR PARTICULAR REQUIREMENTS, WORK ENVIRONMENT, AND PHYSICAL DEMANDS
- This is a full-time position, working 35 hours per week, Monday-Friday, 9AM – 5PM eastern.
- The generalist operates in a professional office environment and routinely uses office equipment (currently working from home, under our current COVID operations policy and will continue until further notice).
- While performing the duties of this job, the employee is regularly required to talk and hear and will require staring at a computer screen and/or documents for extended periods of time, standing/moving around when filing for extended periods of time, some lifting (boxes, packages, office equipment) and moving tables/chairs to set up meeting spaces.