Web Experience Manager

Remote

Full Time

Web Technology

Experienced

Position Summary
The Web Experience Manager plays a key role in supporting the development, maintenance, and optimization of the organization's websites. This position works cross-functionally with marketing, data, and external technology partners to ensure web content, performance, and infrastructure align with strategic goals. The ideal candidate brings hands-on experience with Drupal, web technologies, and digital strategy, and is comfortable managing projects and driving results across teams.

Essential Duties and Responsibilities:

Assist in the development, maintenance, and performance optimization of company websites
Support the implementation of web strategies in partnership with stakeholders and the VP of Data Strategy
Coordinate and maintain effective relationships with technology vendors, including Drupal development partners
Manage web development ticketing system and oversee resolution of issues and requests
Support web project planning, scheduling, cost tracking, and delivery coordination
Collaborate with web team members to ensure timely and cohesive content delivery.
Monitor and report on website performance, user engagement, and conversion metrics
Assist with website budget tracking and cost monitoring for ongoing and future projects
Research and recommend new technologies, tools, and design trends that enhance user experience and site functionality

Technical Responsibilities:

Integrate Drupal with third-party APIs and systems
Manage and configure content types, views, and taxonomy using Drupal core and templating
Implement and maintain user roles, permissions, and workflows within the Drupal platform
Optimize site scalability, performance, and server-side security
Collaborate with front-end developers and designers to connect back-end functionality to user-facing elements
Troubleshoot, debug, and resolve website issues reported by internal stakeholders or users

Qualifications:

Education and Experience:

Bachelor's degree in Web Development, Computer Science, or a related field
2–4 years of experience in web development, digital marketing, or a related role

Technical Skills and Knowledge:

Proficiency in PHP, MySQL, and JavaScript
Experience maintaining Drupal websites, including security, UI/UX, and API integration
Familiarity with hosting platforms like Acquia or Pantheon
Experience with SEO/SEM principles and web optimization techniques
Understanding of web services and API integration
Familiarity with cloud environments (AWS, Cloudflare) and BI/Analytics platforms (e.g., Google Analytics, Quicksight, PowerBI, Looker)

Other Skills:

Strong organizational and project coordination abilities
Excellent communication and interpersonal skills
Proven ability to work collaboratively with cross-functional teams
Commitment to continuous learning and staying current with digital trends
Must live in the United States

Pay Range:

$70,000 - $85,000

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